Installation & Support

On-Site Installation

BankCard POS connects your business with 12,000+ IT professionals operating in virtually every zip code in America encompassing more than 200 certifications. From software and hardware installations to ongoing IT support - PC repair, POS service, printer repair, - BankCard POS gives you immediate access to qualified technicians who are ready to meet your needs.

Virtual/Remote Support

Free Virtual Support through your high speed internet! BankCard POS utilizes gotomeeting.com to establish a remote connection to your PC. It's as if our technician was working right at your desk!

OUR VIRTUAL SUPPORT CAN:

Diagnose Your Problem
Resolve Configuration Issues
Resolve Compatibility Issues
Answer Usability Questions

Software Support

We know that if you have a problem, you’re losing money until it's fixed

That's why we don’t make you wait for answers. The moment you contact us, our team of experts are on the case! Those other discount hardware houses can’t offer our level of support because they don’t understand the retail and restaurant industry at the point of sale the way we do. And the larger re-packagers and POS software companies can’t match our close and upfront contact with our customers.

ALDELO™

Support Hours: 24 Hours / 7 Days A Week
Phone: 209-338-5481
Fax : 209-524-3490
Email: support@aldelo.com

CASH REGISTER EXPRESS™

Support hours: 24/7/365
Phone: 845.920.0888
Email: tech@pcamerica.com
AOL Instant Messenger: (POSNOW, POSNOW2, POSNOW4 or POSNOW6) during normal business hours.